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Software as a Service (SaaS)
Software as a Service (SaaS): RightNow
RightNow
http://www.rightnow.com/products/
RightNow is an enterprise on-demand architecture that enables companies to deploy new solutions quickly, have more scalability and reliability, lower the cost of IT (machines and software), have access to global markets, and lower risks associated with the ownership of hardware and software.

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Update :: December 15, 2017