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 | Software as a Service (SaaS): Oracle On Demand | |
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| | Siebel CRM On Demand is a hosted CRM featuring sales automation (lead routing, opportunity management, productivity tools, Outlook email integration, and Lotus Notes email integration), marketing automation (campaign design and execution, email marketing on demand, advanced list management, and lead follow up), analytics/business intelligence (comparative analytics, sales team performance, summary of all sales activities and analytics for measuring sales effectiveness), customer service (service request management, account management, call management, asset management, audit trail, and call scripting), contact center (voice and voice mail, email management, hosted interactive voice response, multichannel support, call center integration, call center reports, and customization), and integration. | http://www.oracle.com/ondemand/siebel-crm-on-demand.html
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| | Learn about the Oracle On Demand products for fee-based subscription and managed software solutions. A flash overview explains the benefits of Oracle On Demand including managed software, system maintenance, reduced software and hardware costs, scalability, flexibility, support, and security. | http://www.oracle.com/ondemand/index.html
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| | Podcast: "Infrastructure Software as a Service," with Jay Gardner, VP and GM of the On Demand Business Unit of BMC Software, Inc. and Timothy Chou, President of Oracle On Demand. Discuss innovations and improvements in SaaS, where SaaS fits in the enterprise, what is the real cost of software, how huge SaaS is going to be, purchasing options, and the effects of globalization. | http://talk.bmc.com/podcasts/podcast-gardner2
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