Building Communities on the Web: Secret Strategies for Successful Online Communities, by Amy Jo Kim, April 2000. Topics include community builders, purpose (the heart of your community), places (bringing people together), profiles (getting to know your members), roles (from newcomer to oldtimer), leadership, etiquette, events, rituals, and subgroups.

Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge, by Cliff Figallo, 1998.

Moving toward knowledge-building communities in informational Web site design.(APPLIED RESEARCH): An article from: Technical Communication, by Jennifer Turns, Tracey Wagner, and Kristen Schuyler.

Building Virtual Communities: Learning and Change in Cyberspace (Learning in Doing: Social, Cognitive and Computational Perspectives), by K. Ann Renninger and Wesley Shumar, July 2002. Topics include types of communities, the evolution of communities, learning in the virtual communities, evolution of an online education community, building social networks via computer networks, reflective modernization and the emergence of wired self-help, understanding the life cycles of network-based learning communities, an educational view of virtual community, and tools in support of knowledge-building community.

Blog On: Building Online Communities with Web Logs, by Todd Stauffer, October 2004.